I would firstly like to thank our loyal customers for your
ongoing support and partnership with DBCI.
We have experienced some challenges this year, due in large part to the
steel tariffs affecting our industry and putting pressure on steel supply. I am
proud of our team who has demonstrated extreme resiliency in the face of these
industry-wide challenges and has aggressively improved processes and planned
for growth to ensure exceptional customer experiences in the long-term.
This dedication by our people has once again been recognized
by Rural Builder through the award of the 2018 Gold Key of Excellence for the
sixth consecutive year. We are proud of
this but will be relentless about continuous improvement of our communication
and service levels. Your ongoing feedback is a catalyst to these improvements,
and I thank each of you that have responded to surveys or engaged in our
I invite you to join the DBCI team and me at the Self-Storage
Association (SSA) Fall Conference & Trade Show in booth #631 at
Caesar’s Palace in Las Vegas to find out more about our initiatives. We will
feature our new innovative corrugated drum, which is designed to improve door
alignment on all light- and heavy-duty roll-up door applications, enabling the
corrugated sheet to roll up faster and with tighter, superior control.
Lastly, we announced in July that DBCI’s
parent company, NCI Building Systems (NCI) and Ply Gem Parent, LLC (Ply Gem)
declared the signing of a definitive merger agreement. DBCI will continue to
operate in the way we do today and after the merger transaction, and you can
continue to work with your existing DBCI contacts as you have always done. Because
both companies traditionally serve different end-markets, DBCI expects no
changes to our operations as a result of the merger.
I’m excited about the remainder of the year and would like
to express my sincere thanks for your continued partnership with DBCI. Please
feel free to communicate
your needs to us at any time so we can better serve you.
Rich Saginaw, DBCI President