Dear DBCI Customers and Friends,
In the third quarter of 2019, we continued our focus on innovation and service—all with the goal of better supporting you and your businesses. In this letter, I'll share some highlights from last quarter that demonstrate our commitment to continuously improving every step of your DBCI experience.
BRINGING INNOVATION TO THE INDUSTRY
In September, DBCI participated in the 2019 Self-Storage Association (SSA) Fall Conference and Tradeshow. In addition to meeting with customers and partners, we shared some product improvement and process enhancements that we feel drive industry standards higher. These include:
- DBCI's New Swing Door: Ideal for smaller storage needs, DBCI's new and improved metal swing doors help prevent security issues and ensures durability across the product lifecycle. Click here to learn more about our new swing doors.
- DBCI's Patent-Pending Packaging Solution: Integrated into our product manufacturing process, our unique packaging method helps prevent roll-up door damage that can lead to costly unexpected expenses and project installation delays. Watch this video to learn more!
The continued improvement of the products and services we provide to you remains a primary focus for our team, and we will continue to pursue avenues to innovate to better serve our customers.
EXPANDING OUR CAPACITY
Last quarter, I spoke to you about the launch of an industry-leading automated manufacturing line that is expected to help:
- Reduce order lead times
- Increase the quality and consistency of our products
I'm happy to report that this line is up and running, with full automation of our roll-up door production line expected by the first quarter of 2020.
GROWING WITH DBCI
We believe that in order for our businesses and the industry to grow, we must be partners who work together. To this end, we're continuing to expand our dealer network nationwide and working to better support their businesses through our partnership. If you're interested in becoming a DBCI dealer, please contact your local DBCI representative.
Thank you for your continued support. We wish you, your teams and families a safe and joyful holiday season, and a prosperous New Year. Please feel free to communicate your needs to us at any time so we can work to better serve you.
Rich Saginaw, DBCI President